We require a small non-refundable and non-transferable deposit upon booking to reserve your appointment.
We have a 48 hour Cancellation or Rescheduling policy, failure to do so will amount to an additional non-refundable fee of 25% of your remaining balance after the non-refundable deposit. Missed consultations will be charged $25.
If you cancelled your appointment, your initial non-refundable deposit is not transferable for a future appointment. A new deposit will be needed to hold your new appointment. Our cancellation policy applies to every missed appointment. A non-refundable cancellation fee of 25% of the full procedure is charged out of respect for our artists if notice given outside of the 48 hours.
Out of respect for our artists, we can only grace 1 rescheduling for your initial appointment. Any further rescheduling will incur a small non-refundable and non-transferable $25 fee.
Complimentary Touch-Ups with the purchase of a 2 session package expires after 6-10 weeks. One courtesy rescheduling is permitted within 48 hours notice but further rescheduling will incur the Perfecting Touch up fee which is an additional $250. Failure to cancel or reschedule before the 48 hour notice will incur a non-refundable $50 fee.
*Terms are subject to change at any time without notice
Tipping is customary in New York City for good service and averages on 15%-20% of the treatment price.
Tips are appreciated in cash or Venmo for your Artist :)
We offer an 8% discount for cash payments for all procedures
Anyone who has been referred by a previous client gets 5% off their procedure
VIP Hours $150
To book your artist outside of their normal business hours, please email us at firstname.lastname@example.org and we will see if your request can be accommodated. Please expect $150 to be added onto your total procedure cost.